The mental health support your students need but won’t ask for.
Schools thrive with healthier, happier students. With Counslr, students have real mental health resources and support that is only a text away, 24/7.
1 in 6 U.S. youths suffer from a mental illness, but the majority do not receive mental health support.
Despite the fact that mental health concerns are top-of-mind for students nationwide, substantial barriers still prevent most students from seeking the care that they need.
Counslr partners with schools of all shapes and sizes to support their students and faculty.
“Finding solutions for our students to help themselves is a key tenant to what we provide as educators and administrators, and mental health support falls squarely in that offering. Counslr’s 24/7/365 model is a huge benefit so that our students have a resource outside of school hours.”
“Finding solutions for our students to help themselves is a key tenant to what we provide as educators and administrators, and mental health support falls squarely in that offering. Counslr’s 24/7/365 model is a huge benefit so that our students have a resource outside of school hours.”
How students use Counslr
After a student downloads the Counslr mobile app, it only takes a few taps to start a live texting session with a licensed counselor:
Counslr Tutorial
A brief overview to help you get started on the Counslr app.
step 1
Brief Intake
step 2
Smart Match
VIDEO
Counslr Overview
A brief walkthrough of how to get started on the Counslr app – from intake to your first counselor session.
Helping schools extend their reach
Counslr serves as a differentiated channel, helping schools better reach their students who are traditionally unreachable.
When students demonstrate that more intensive care may be beneficial, Counslr's care coordination team will seamlessly facilitate a warm handoff to a school counselor.
Designed for the modern student.
Unlimited Sessions, Day or Night
FTC-Compliant Parental Consent Management
Zero Cost to Students
Compliant with HIPAA and FERPA
Patented Crisis Response Technology
Live, online texting sessions with licensed counselors, on-demand or by scheduled appointment.
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Counslr is accessible to everyone—anywhere, any day, any time.
Self-guided wellness resources curated by licensed clinicians – designed to support mind and body.
Hear it from our partners
The text-based support provided by Counslr complements the clinical mental health services provided by the Student Personal Counseling Center. Counslr extends accessibility to mental health support for our students, particularly for students that prefer to communicate via text.
Still have questions about Counslr For Schools?
What is text-based mental health support for schools?
Text-based mental health support refers to real-time, non-clinical support delivered through secure text messaging, and can serve as one of the most accessible mental health resources for schools. This evidence-based model provides students with 24/7 access to licensed mental health professionals without requiring appointments. It helps institutions reduce barriers such as staffing limitations, scheduling constraints, stigma, and cost, while expanding overall access to mental health support.
Is text-based mental health support effective in school settings?
Yes. Research shows that text-based support can be highly effective in school environments, particularly for Gen Z students who are more likely to engage through texting. For institutions, this format helps reduce stigma, increases utilization, and enables earlier engagement compared to traditional appointment-based models.
How is Counslr different from traditional school counseling services?
Counslr is designed to extend the reach of, not replace, traditional counseling services. Unlike traditional school counseling, Counslr provides 24/7/365 access through a secure mobile app with no appointments required. Its text-based, quasi-anonymous format lowers barriers to engagement and supports students who may not access in-person services, helping schools extend support beyond office hours. It is one of the most trustworthy and affordable mental health support options your school can choose.
Does Counslr provide clinical therapy or counseling services for schools?
No. Counslr does not provide clinical therapy or mental health counseling. It offers non-clinical, text-based mental health support delivered by licensed professionals, designed to help school staff and students manage stress, academic pressure, and everyday challenges. This distinction allows schools to expand support access without replacing or duplicating clinical services.
Does Counslr replace in-school counselors or mental health staff?
No. Counslr is designed to complement existing school counseling teams. It expands access for students who may not use on-campus services and supports early intervention, while allowing for warm handoffs when students require higher levels of care.
How can schools expand student mental health support beyond traditional counseling hours?
Schools can expand access by offering flexible, on-demand mental health support that operates outside standard school hours. Counslr provides unlimited, real-time text-based support, giving schools reliable online mental health resources that extend beyond the school day.
How quickly do students receive support through Counslr?
Students typically receive a response in under two minutes, regardless of time of day. For schools, this ensures continuous coverage outside school hours without adding internal staffing or extending counselor availability.
What type of mental health support solution works best for colleges and universities?
For many institutions, a combination of traditional services and a scalable mental health platform works best. Real-time, text-based mental health support addresses day-to-day student concerns, improves access, and integrates easily into campus life, making it a practical option for colleges and universities managing high demand.
How secure and compliant is Counslr for school use?
Counslr is fully HIPAA and FERPA compliant. All sessions are encrypted and quasi-anonymous, allowing schools to offer a secure, privacy-focused mental health support program that aligns with institutional compliance requirements.
How many schools currently partner with Counslr?
Counslr supports tens of thousands of students across dozens of U.S. schools. Adoption continues to grow as more school communities seek scalable, non-clinical, and affordable mental health support.
What types of issues can I talk about on Counslr?
Counslr is designed to support everyday mental and emotional challenges, including work stress, burnout, anxiety, relationship concerns, life transitions, and feeling overwhelmed. You don’t need to be in crisis or have a diagnosis to start a conversation, Counslr is there for support at any stage.
Does Counslr offer clinical therapy, diagnosis, or treatment?
No. Counslr does not provide clinical therapy, diagnosis, or treatment. It provides non-clinical mental health support that helps employees navigate stress, burnout, relationship strain, and day-to-day challenges. When someone needs more intensive care, Counslr supports the next steps through referral guidance and escalation pathways.
Do I need my manager or HR to approve my use of Counslr?
No. Counslr is a confidential benefit you can access directly, without notifying your manager or HR. Your conversations remain private, and employers do not receive individual-level information about who uses the service or what is discussed.
How quickly can employees connect with support through Counslr as an employer-sponsored benefit?
Employees typically connect in under two minutes. They can begin messaging right away or schedule a session for later. Matching is designed to align employees with a licensed mental health professional who best fits their preferences and needs.
Can I use Counslr outside of work hours or while I’m not at work?
Yes. Counslr is available 24/7/365, so you can reach out whenever support is needed, whether that’s during evenings, weekends, or in the middle of a stressful moment. You can message on demand or schedule a session at a time that works best for you.
